Illustrating the significance of explainable artificial intelligence (XAI)

Pethuru Raj, Chellammal Surianarayanan · Institution of Engineering and Technology eBooks · 2023

Artificial intelligence (AI) is turning out to be an indispensable paradigm for businesses and individuals. AI is automating and accelerating a specific set of everyday problems such as classification, regression, clustering, detection, recognition, translation, etc. AI can classify whether an incoming e-mail is spam or real, recognize a person's face in an image, understand a speech and convert it into text, create an appropriate caption for a scene, etc. The scope of AI is fast expanding. Industry verticals are keenly exploring and experimenting with different things. Business processes are being automated and optimized through the smart leverage of all kinds of noteworthy advancements happening in the AI space. Increasingly AI takes the center stage in business operations across the globe. There is a dazzling array of integrated platforms, frameworks, toolsets, libraries, and case studies and hence the adoption of AI algorithms and models is picking dramatically in the recent past. However, there are a few critical challenges to be surmounted before the widespread usage of AI models in mission-critical domains such as healthcare, security, retailing, supply chain, and infrastructure management. That is, business executives and IT experts insist on trustworthy and transparent decision-making by AI models.

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