Extractive Conversation Summarization Driven by Textual Entailment Prediction
Giuseppe Gallipoli, Luca Cagliero, Paolo Garza · 2023
Summarizing conversations like meetings, email threads or discussion forums poses relevant challenges on how to model the dialogue structure. Existing approaches mainly focus on premise-claim entailment relationships while neglecting contrasting or uncertain assertions. Furthermore, existing techniques are abstractive, thus requiring a training set consisting of humanly generated summaries. With the twofold aim of enriching the dialogue representation and addressing conversation summarization in the absence of training data, we present an extractive conversation summarization pipeline. We explore the use of contradictions and neutral premise-claim relations, both in the same document or in different documents. The results achieved on four datasets covering different domains show that applying unsupervised methods on top of a refined premise-claim selection achieves competitive performance in most domains.