A Survey on Healthcare Virtual Assistant Using Generative AI

Prof. D. L. Falak · International Journal for Research in Applied Science and Engineering Technology · 2023

Documentation is a clumsy task for the front- desk staff. They've to fill in patient data, schedule appointments, and attend to patient queries. Even healthcare providers must enter EHR data, which takes a lot of time, and they end up spending lesser time with their patients. In the evolving landscape of healthcare administration, the burden of administrative tasks continues to challenge healthcare professionals and institutions. However, with generative AI, doctors can produce clones of patient data and automate form- filling tasks. It can also be integrated with EHR for documentation work. This project introduces a result — a generative artificial intelligence (AI) system designed to ease administrative burdens and enhance operating efficiency. By employing the power of AI, this web- grounded platform aims to streamline administrative processes, automate routine tasks, and facilitate absolute communication between patients, medical staff, and administrative personnel.

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