A Survey on AI Chatbots
Rahul Kulkarni, Rupesh Chandrakant Jaiswal · International Journal for Research in Applied Science and Engineering Technology · 2023
Abstract: Chatbots powered by artificial intelligence (AI) have become a game-changing technology with a significant impact on a number of industries, including customer service, healthcare, education, and more. This survey paper offers a thorough overview of the development, state, and potential of AI chatbots. This survey's main objective is to look into the many ways that AI chatbots are being used across various sectors. The use of chatbots for customer service, virtual assistants, healthcare diagnosis, language translation, and educational help is covered. Case studies and examples from the real world demonstrate how well chatbots have been incorporated into different fields.