Development, semantic and content validation of the Reception and Screening System for oral health services
Sarah Silva Osanan, Saul Martins Paiva, Rafaela da Silveira Pinto, Arthur Guilherme Pereira, Simone Dutra Lucas · Zenodo (CERN European Organization for Nuclear Research) · 2023
Abstract: This study aimed to develop and validate the semantics and content of the Reception and Screening System for Oral Health Services (SATSB) of the Brazilian Unified Health System (SUS). The instrument guides the reception and emergency risk classification in spontaneous oral health demand in SUS primary health care. The first step of the study was content validation, which included the delimitation of the theoretical model, the allocation of diseases and health conditions in the Manchester Triage System scores validated for use in Brazil and was carried out through focus groups with experts. The second step was to validate the semantics of the Reception and Screening System through focus groups carried out with oral health technicians and assistants, who critically evaluated and applied it to users who sought the emergency dental service. A visual analogue pain scale was administered to test the discrimination power of SATSB. SATSB and the pain scale showed similar results, discriminating the problems into urgent, little urgent and non-urgent. It could be observed that about 50% of users sought the service were not urgent cases, which did not require examination or assistance by the dentist. SATSB proved to be valid and useful for reception and risk classification in primary care emergency dental services, being able to be used to organize the demand in a humanized and effective way.