When Virtual Spaces Permeate Adaptive Spaces: The Impacts of Virtuality on Leadership Roles
Alice Erthal, Flávia Vancim Frachone Neves, Professor Paulo Almeida · Academy of Management Proceedings · 2023
Long before the global striking of COVID-19, virtual spaces have been used as spaces for interaction, for both social and work purposes. Organizational leaders face numerous challenges in dealing with unexpected outcomes of enabling work to be developed through interactions mediated by information and communication technology tools. To manage these challenges, this study investigates the impacts of virtuality within adaptive spaces used to foster innovation and organizational adaptability. The findings of this qualitative research, developed in three organizations settled in Brazil, suggest positive impacts on tasks developed within virtual adaptive spaces, and provide a model to help implement remote work through adequate leaders’ actions. This study shows significant contributions to different areas of research and literature, such as leadership and leadership development, and remote working teams.