Voicing Suggestions and Enabling Reflection: Results of an Expert Discussion on Proactive Assistants for Time Management
Jovan Jeromela, Owen Conlan · 2023
While voice-controllable Intelligent Personal Assistants (IPAs) have become widespread in recent years, they remain primarily reactive with rather constrained calendaring capabilities. Anticipating more adaptive and complex assistants in the future, we organised a multidisciplinary expert discussion investigating potential use cases, interaction principles, and user modelling challenges within proactive IPAs for time management. This paper presents the identified themes and deliberations on enticing self-reflection, longitudinal task assistance, interaction modality, dialogue design, perception of the system, usage willingness, onboarding, and explainability. These findings outline a framework of advanced IPAs for time management.