Challenges of Adoption of Cloud Computing Solutions in Higher Education: Case Study Republic of Kosovo
L. Shala Riza, Jaumin Ajdari, Mentor Hamiti · 2023
Cloud Computing has begun to be widely used in higher education institutions in the last few years. The transition from on-premises systems to cloud solutions in education is a smart initiative with its own set of rewards and obstacles and affects various stakeholders willing to accept this change. The research tries to highlight the challenges that could affect the Cloud Computing (CC) solution in higher education institutions in the Republic of Kosovo (RKS) as a developing country, regarding security, infrastructure, and performance. Potential challenges affecting the implementation of CC in education will be assessed by different stakeholders, such as students, academic and IT staff of public and private universities, who are the target participants of this research. Also, this paper tries to highlight the level of user awareness of CC technology, the advantages of this platform, as well as the willingness of shareholders to apply it in educational institutions. Expected results foresee the identification of challenges and benefits that can be encountered in the case of CC implementation in HEIs, with the case study of the RKS. The findings of the research can help institutions to assess the challenges during the integration of a CC solution in their HEIs.