Web-based chatbot for basic financial and mortgage services
Atharva Thodge, Harsh M, C. Pretty Diana Cyril · 2023
A Chatbot often also called as conversational interfaces, enable users a new method to converse with the computers. Traditionally, any mundane query would require a human to resolve them and therefore there were limitations to it, like time and knowledge of that particular human. But with the onset of the chatbot system the experience is like getting your queries resolved by a human but there are no common limitations to the same. Many businesses have developed their own chatbots to help their customers with their needs. Our chatbot is a financial services chatbot which specializes in lending and mortgage services.