Implementation of Software Define-Wide Area Network (SD-WAN) to Improve Efficiency on KGX Logistic Company

Aziz Maulana Arham, Prio Utomo, Winarno Winarno · Advances in economics, business and management research/Advances in Economics, Business and Management Research · 2023

The purpose of this study is to develop digital transformation roadmap and measure the cost-benefit of transformation in increasing efficiency at KGX Logistic Company using Software Define-Wide Area Network (SD-WAN).This study uses a digital maturity model that combines the dimensions of customer, strategy, technology, operations, and culture using the digital maturity model method from the TM forum.Based on the data and analysis in this study, the resulting Net Present Value (NPV) was positive 439,916,416; Internal Rate of Return (IRR) 47% and payback period in the second year.The practical implication in this research is to facilitate justification to the management that the digital transformation projects using SD-WAN are feasible and able to increase time and business operational cost efficiency.

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