UX Analysis of Legal Analytics Applications at Internal Telkom South Jakarta Using the TAM
Muhammad Devian Ramadhan, Sandra Ruth Nehemia, Teguh Prasandy · 2023
Legal Analytics is a new application that was released on January 27, 2022, so this application can be said to be only a little over a year old. This app focuses on the process of drafting laws and regulations digitally. This research aims to measuring user interest in the Legal Analytics application to facilitate users in carrying out their daily work and implementing the Technology Acceptance Model (TAM) theory so that the Legal Analytics application can be accepted by users. The method used in this study is the Technology Acceptance Model (TAM) by explaining factors such as Perceived Usefulness, Attitude Toward Use, Actual System Usage, Behavioral Intention of Use and Perceived Ease of Use that influence the acceptance of the Legal Analytics application with the SmartPLS application to process test result. The results obtained from this study are Fornell Larcker which is valid, but there are two aspects of the HTMT that are invalid because they are above 0.9, namely Perceived Ease of Use on Attitude Toward Use which is worth 0.920 and Perceived Ease of Use on Behavioral Intention of Use which has a value of 0.915, so improvements are needed in the application. Another result is the R Square value which indicates that the majority of respondents have a positive attitude towards using the Legal Analytics application and have a high intention to use it, so it can be concluded that the results of this study indicate that the majority of users accept the Legal Analytics application and have a high interest in using the Legal application. Analytics in facilitating his daily work. The result of the implementation of the Technology Acceptance Model (TAM) method in the Legal Analytics application is an improvement in several views of the application that has been recommended, namely improving the appearance of the Document Recap and Document Setting & Drafting menus.