A Medical Diagnosis and Treatment Recommendation Chatbot using MLP

Murali Krishna Ogirala, Rahul Tallapaneni, Sai Meghana Chalamcharla, Anuradha Chinta · 2023

A chatbot is an interactive AI that replicates human-like communication with the users via text message on chat without the intervention of humans. Its prior task is to help the users by providing answers to their questions. Chatbots are used in various fields. This Chatbot application is related to healthcare. It chats with the user who is suffering from any illness. During chatting with the user, the chatbot will identify the user's symptoms through natural language processing(NLP). It uses neural networks which use MLP(ANN) model to predict the disease and suggests the required medication to the user. Although It can not replace doctors, it provides useful diagnoses to the patient. It also saves users money and time by reducing doctor appointments to some extent. It will provide the diagnosis info of all the diseases present in the dataset. There are similar kinds of chatbots in existence that provides disease diagnosis services. But they are not giving the required medication services to the predicted diseases. They also don't ask any further questions to the user to really understand the disease. But this chatbot will overcome those limitations and will be very efficient in diagnosing diseases.

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