An Analysis of Quality Attributes and Service Satisfaction for Artificial Intelligence-based Guide Robot
Miyoung Cho, Jaehong Kim, Daeha Lee, Minsu Jang · The Journal of Korea Robotics Society · 2023
1 Release 5.0 Page 12 IIIb.Observation of the Use of Kano's Method Page 15 IIIc.A Bose Development Team's Experience with Kano Mapping Page 15 IVa.The Desire for Continuous and Graphical Analysis Page 17 IVb.Thoughts on Graphical and Continuous Analyis Page 20 Va.Theoretical Parallels between Kano's and Hertzberg's Theories Page 23 Vb.Wording of the Kano Questionnaire Page 25