Implication and Advantages of Machine Learning-based Chatbots in Diverse Disciplines
V Asha, G Prathap Reddy, B. Nithya, Kiran Tungal, VVSS Durgaprasad, T N Kruthik · 2023
Artificial Intelligence (AI) and Machine Learning (ML) are the techniques, which helps in enacting system with the human beings. Now a days chatbots are playing a vital role in changing the mode of conversation between humans and computer systems. The implementation of these chatbots helps to improve the conversation between computers and humans. Chatbots are the software programmed virtual machines which are intended to make ready for building conversation with the humans and to deploy this system the Artificial Intelligence (AI) techniques are used in all the message plans, these virtual machines are not only bounded for only one area but can be used in many of the areas like education sector, medical, social media, banking and finance etc. Chatbots are essential in educational institutes for handling administrative activities. Chatbots acts as a platform for solving queries of individual with ease. Natural Language input and the deep neural networks are the major tools, which are used in the development of these chatbots. These tools use a LSTM mechanism to understand the related user query. By using these techniques, the chatbots are trained and that helps in giving instantaneous answers for the user queries. All the data from the user will be collected and stored in the specified database and that data will be used for further references. This study depicts the importance of chatbots in various fields with their working principle using Machine Learning(ML) and Artificial Intelligence (AI)-based algorithms.