Latest Activities in TM Forum
Shingo Horiuchi, Kenichi Tayama · NTT technical review · 2021
Since its establishment in 1988, TM Forum has been shifting from examining and standardizing telecommunication operations (i.e., carrier business support system and operations support system (BSS/ OSS)) on the basis of the Telecommunications Management Network model to examining and standardizing next-generation operation-system frameworks/architectures for business-to-business-to-X (where X denotes any end user) services cooperating with other companies and industries.These activities are being carried out in areas of autonomous networks for automating network operations using artificialintelligence technology and customer experience management for strengthening customer-oriented operations.The NTT Group is promoting its technical and business requirements to be reflected in the standardization process in the forum, as well as examining the architecture of BSS/OSS for digital transformation using the forum's documentation.