Monitoring Malicious DNS Queries: An Experimental Case Study of Utilising the National Cyber Security Centre’s Protective DNS within a UK Public Sector Organisation

Andrew Carr, Abu Alam, Jordan Allison · Research Square · 2023

Abstract The Domain Name System (DNS) is a key part of the modern inter-net but is also a route that malicious actors can use as cyber security attack. This paper reviews security and privacy additions to DNS, specifically Protective DNS (PDNS). We present a case study of the UK’s National Cyber Security Centre’s PDNS and its implementation in one regional public sector organisation in the north of England. We show how PDNS compliments DNS features to improve the security and privacy for eligible organisations. We also review how DNS queries have been blocked due to security risks. This block data can be integrated to a security information and event management system for further analysis and automation. The main contribution of this case study is that the NCSC’s PDNS Service is useful as part of a defense in depth strategy by allowing greater visibility of DNS queries and blocking of malicious content at the point of name resolution. This paper also recommends some techniques to improve the service which require further evaluation.

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