Analysis on How Communication Operators Implement Quality Improvement and Efficiency Increase to Boost High-Quality Development

TuiXian Feng · 2022

In recent years, affected by multiple internal and external pressures such as "increasing speed and reducing fees" and "increasing 5g construction", the operating environment of the communication industry has undergone profound changes, and homogeneous competition has become more intense.The company is facing the double squeeze of significantly slower growth and high cost operation.The development situation is extremely grim.In order to solve the problem of "no income increase, no profit increase, and high operating costs" and implement the regulatory requirements of "stable growth" of the superior, the company's cost management should change from the original simple and extensive management mode to a standardized, refined and intelligent one, improve the company's core competitiveness by carrying out special activities to improve quality and efficiency, and ensure the company's sustainable and healthy development.Starting from the significance of improving quality and efficiency, this paper takes the actual work of improving quality and efficiency of China Mobile Hainan Company as an example, analyzes horizontally from striving for external policies to optimizing internal measures, and vertically from front-end construction to back-end operation and maintenance, and proposes how to optimize cost refinement management, effectively implement quality and efficiency improvement, and help the company develop with high quality.

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