Analysing Failure
Ed Henshall · Productivity Press eBooks · 2023
John reviews an example of an Oxton FMEA and is surprised by its length, lack of structure and find-and-fix approach. John discusses the problem avoidance nature of the OFTEN framework and his intended approach to FMEA with the Oxton Quality Manager who offers active support. John facilitates the Warm Up at the Oe375 team meeting which he bases on the Verbal communication in teams. As a related People Skill, John discusses ways of improving the clarity of spoken communication by considering how what is said is framed and by making contact with other team members. Team members present the work that they had been doing in completing the interface matrix and developing interface tables for the propulsion system. John outlines the analysis conducted in Phase 2 of the OFTEN framework by distinguishing the types of function failure mode and explaining the core FMEA process. John guides the team through the population of the initial columns of a design FMEA (DFMEA) based on information gained during interface analysis. John receives a copy of the letter that Jim Eccleston had sent to Blade in which Jim summarised the results of the diligent investigation that he had conducted into the accusation against John.