Use of Adaptive Boosting Algorithm to Estimate User's Trust in the Utilization of Virtual Assistant Systems
Maureen Ifeanyi Akazue, Onovughe Anthonia, Edith Omede, JohnPaul A.C. Hampo · Zenodo (CERN European Organization for Nuclear Research) · 2023
User trust in technology is an essential factor for the usage of a system or machine. AI enabled technologies such as virtual digital assistants simplify a lot of process for humans starting from simple search to a more complex action like house automation and completion of some transitions notably Amazon’s Alexa. Can human actually trust these AI enabled technologies? Hence, this research applied adaptive boosting ensemble learning approach to predict users trust in virtual assistants. A technology trust dataset was obtained from figshare.com and engineered before training the adaptive boosting (AdaBoost) algorithm to learn the trends and pattern. The result of the study showed that AdaBoost had an accuracy of 94.31% for the testing set.