Application of Data Mining to Predict Student Satisfaction in Academic and Non-Academic Services at the Universitas Terbuka through Social Media-YouTube
Rhini Fatmasari, Tora Akadira · 2023
Universitas Terbuka (UT) is a university with social media platforms such as Facebook, Twitter, Instagram, Google Plus, and LinkedIn to introduce and disseminate information about UT. This platform is also used as an education for students and the public. Posts on social media are fascinating to obs