Which notification is better? Comparing Visual, Audio and Tactile Cues for Asynchronous Mixed Reality (MR) Remote Collaboration: A User Study
Bernardo Marques, Samuel Silva, Paulo Dias, Beatriz Sousa Santos · 2022
Although Mixed Reality (MR) has been explored to support scenarios of remote collaboration, the majority of studies reported in literature have focused on synchronous use-cases, where all team-members can interact in real-time. Hence, an opportunity exist to explore asynchronous situations, in which collaborative actions take place at different times. Despite the physical distance and different time zones, remote experts can generate MR-instructions to assist with emerging problems, suggesting to on-site collaborators where to act, and what to do. This work explored three distinct notification methods for such scenarios: C1 - visual cue; C2 - audio cue; C3 - tactile cue, aiming to comprehend which one captures the attention of on-site team-members easily. A user study with 12 participants was conducted to evaluate these conditions during an asynchronous scenario of remote maintenance. We report participants insights, suggesting tactile cues represent the predominant condition given the scenario context.