Do visual issue reports help developers fix bugs?
Hiroki Kuramoto, Masanari Kondo, Yutaro Kashiwa, Yuta Ishimoto, Kaze Shindo, Yasutaka Kamei, Naoyasu Ubayashi · 2022
Issue reports are a pivotal interface between developers and users for receiving information about bugs in their products. In practice, issue reports often have incorrect information or insufficient information to enable bugs to be reproduced, and this has the effect of delaying the entire bug-fixing process. To facilitate their bug-reproduction work, GitHub has provided a new feature that allows users to share videos (e.g., mp4 files.) Using such videos, reports can be made to developers about the details of bugs by recording the symptoms, reproduction steps, and other important aspects of bug information.