Training Local and Remote PC Users

Mike Halsey · Apress eBooks · 2022

When you are troubleshooting and repairing a Windows PC, or any other type of electronics and computing device, it’s not the computer you’re supporting, it’s the end user, a person. Now we’ll skip lightly over the fact that in some cases it will have been that person who caused or contributed to the problem in the first place. It’s not their job to be perfect, that’s yours.

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