Public Grievance Redressal for Urban e-Governance in Guntur, Andhra Pradesh

Vaasanthi Vedantam, Gayatri Doctor · 2022

DIGIT- Digital Infrastructure for Governance Impact & Transformation, is a platform developed by the eGovernments Foundation (eGov Foundation) that aims to transform urban governance in India. So far, the organization has digitized many Urban Local Bodies (ULBs) from different states. Andhra Pradesh was one of the first states to standardize the municipal governance processes across all 110 ULBs through integration using DIGIT, in partnership with the Commissioner and Director of Municipal Administration (CDMA), Government of Andhra Pradesh. The state of Andhra Pradesh provides online service delivery through its integrated DIGIT applications, which are CDMA Website, and PuraSeva Mobile Application.

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