Artificial Intelligence of Things; Remote Robot System Interacts with Humans and Vice Versa During Pandemic
Chrysi Metallidou, Kostas E. Psannis, Panagiotis G. Sarigiannidis, Angelos Michalas, Dimitrios D. Vergados, Sotirios K. Goudos · 2022
Nowadays., the advancement of artificial intelligence has led to the application of robotic systems in the industry, especially in the hotel industry, with a view to providing intelligent, automated and luxury services. At the same time, the knowledge gained from the Covid19 pandemic outbreak that convulses the world community, highlights the issue of sustainability in the hotel industry, solved by utilizing artificial intelligence achievements, remote robot systems, so as to guarantee reliability and security of a hotel's functionality, by providing not only convenient accommodation to guests, but safety, as well. In this paper, we focus on the development of a remote robot system, utilizing the Internet of Things, that has various kinds of sensors and cameras. Both the owners of the hotel and the guests can collaborate with the robot efficiently and accurately, since the robot is able to react with them. Specifically, the developed robot is able to serve clients, by providing them with hotel supplies and by giving them any requested information. In return, the guests are requested to give feedback to the robot upon check out. In addition, the robot browses throughout the hotel to inspect the normal and efficient functionality of all technical systems. The developed robot is also a Covid19 inspector, since it inspects whether one's pandemic measures are applied among guests in public areas and in case of a patient, the robot detects people connected to the patient, isolates the patient and gives medical care, food and supplies, so as to prevent humans from closely contacting the patient.