Efficient Non-sampling Expert Finding
Hongtao Liu, Zhepeng Lv, Qing Yang, Dongliang Xu, Qiyao Peng · Proceedings of the 31st ACM International Conference on Information & Knowledge Management · 2022
Expert finding aims at seeking potential users to answer new questions in Community Question Answering (CQA) websites. Most existing methods focus on designing matching frameworks between questions and experts, and rely on negative sampling technology for model training. However, sampling would lose lots of useful information about experts and questions, and make these sampling-based methods suffer the bias and non-robust issues, which may lead to an insufficient matching performance for expert findings. In this paper, we propose a novel Efficient Non-sampling Expert Finding model, named ENEF, which could learn accurate representations of questions and experts from whole training data. In our approach, we adopt a rather basic question encoder and a simple matching framework, then an efficient whole-data optimization method is elaborately designed to learn the model parameters without negative sampling with rather a low space and time complexity. Extensive experimental results on four real-world CQA datasets demonstrate that our model ENEF could achieve better performance and faster training efficiency than existing state-of-the-art expert finding methods.