What Would You Like to Visit Next? – Using a Knowledge-Graph Driven Museum Guide in a Virtual Exhibition
Dou Liu, Claudia Alessandra Libbi, Delaram Javdani Rikhtehgar · Frontiers in artificial intelligence and applications · 2022
Conversational agents have been recently incorporated into Virtual Heritage to provide more immersive and interactive user experience. However, existing chatbot guides lack the capacity to leverage the rich background knowledge graphs (KGs) to provide better interactions between visitors and cultural collections. In this paper, we present a KG driven conversational museum guide that answers visitor’s questions and recommend relevant art objects in a virtual exhibition, while modelling user interest to offer personalised information and guidance.