WassBERT: High-Performance BERT-based Persian Sentiment Analyzer and Comparison to Other State-of-the-art Approaches
Masoumeh Mohammadi, Shadi Tavakoli · 2022
Applications require the ability to perceive others' opinions as one of the most outstanding parts of knowledge. Finding the positive or negative feelings in sentences is called sentiment analysis (SA). Businesses use it to understand customer sentiment in comments on websites or social media. An optimized loss function and novel data augmentation methods are proposed for this study, based on Bidirectional Encoder Representations from Transformers (BERT). First, a crawled dataset from Persian movie comments on various sites has been prepared. Then, balancing and augmentation techniques are accomplished on the dataset. Next, some deep models and the proposed BERT are applied to the dataset. We focus on customizing the loss function, which achieves an overall accuracy of 94.06 for multi-label (positive, negative, neutral) sentences. And the comparative experiments are conducted on the dataset, where the results reveal the performance of the proposed model is significantly superior compared with other models.