Information Systems Maturity Level Assessment using the HISMM Framework: Case Study of State Hospital in Jakarta
Muharman Lubis, Ines Indah Putri, Berlian Maulidya Izzati · 2022
Efforts to deal with several risks have been regulated by law, which certain programs should be initiated by the organization especially for the prevention and control of patient care in the context of hospital management system. The availability of service facilities and medical equipment is important in handling Covid-19 patients as many drawbacks have been found due to new circumstances that many do not predict before, such as the allocation room and time management for separating the patients within treatment. Indeed, the shortcomings in managing the process often related to the utilization of technology infrastructure in containing patients' data and the medicine effectively. It is better to identify the issues resides in the hospital before coming up with the solution. Thus, this study want to assess the maturity level of the Information System using the Healthcare Information System Maturity Model (HISMM) as the framework. In the detail, to increase the flexibility of the environment for the sake of study, the investigation was conducted focusing on several attributes as a reference by analysing six dimensions that were relevant namely Data Analysis, Strategy, People, Electronic Medical Records, Information Security, and IT Infrastructure System. The results of this study indicated that State Hospital Jakarta has reached the maturity level at position 4 (four), which is equal to democratic cooperation. The recommendations given in this study are in the form of a roadmap that contains several steps in respected attributes that can support hospitals to reach the next level of maturity in the future.