An Exploratory Study of the Relationship between Logistics Driver Competency and Work Performance by Using Occupational Competency Standard
Yi‐Chang Chen, Tse-Wei Kuo · Advances in economics, business and management research/Advances in Economics, Business and Management Research · 2022
The positive relationship between competency and work performance were revealed theoretically and practically.However, few studies demonstrated how to use or transform a competency model or job description to investigate the relationship.This study took a document called occupational competency standard of logistics drivers issued by Taiwan government as reference to develop the measurement of competency and work performance, and conducted a survey to investigate the relationship between competency and work performance as well.399 questionnaires sent to the logistics drivers of a famous logistics/express company in Taiwan were collected from Mach to April 2021.The research results supported the positive relationship between competency and work performance and identify a vital competency dimension.The managerial suggestions were proposed as well.