KSAM: Infusing Multi-Source Knowledge into Dialogue Generation via Knowledge Source Aware Multi-Head Decoding

Sixing Wu, Ying Li, Dawei Zhang, Zhonghai Wu · Findings of the Association for Computational Linguistics: ACL 2022 · 2022

Knowledge-enhanced methods have bridged the gap between human beings and machines in generating dialogue responses.However, most previous works solely seek knowledge from a single source, and thus they often fail to obtain available knowledge because of the insufficient coverage of a single knowledge source.To this end, infusing knowledge from multiple sources becomes a trend.This paper proposes a novel approach Knowledge Source Aware Multi-Head Decoding, KSAM, to infuse multi-source knowledge into dialogue generation more efficiently.Rather than following the traditional single decoder paradigm, KSAM uses multiple independent source-aware decoder heads to alleviate three challenging problems in infusing multi-source knowledge, namely, the diversity among different knowledge sources, the indefinite knowledge alignment issue, and the insufficient flexibility/scalability in knowledge usage.Experiments on a Chinese multi-source knowledge-aligned dataset demonstrate the superior performance of KSAM against various competitive approaches.

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