End-User Development Landscape: A Tour into Tailoring Software Research
Claiton Marques Corrêa, Milene Selbach Silveira · International Journal of Human-Computer Interaction · 2022
New requirements may unfold as users gain proficiency in software usage, leading to software development that end-users can tailor to fit their demands. In this context, from a literature review, we got additional information on studies addressing tailoring software by end-users. We retrieved 42 studies from 1997 to 2020, encompassing 63 authors and 1579 references. We conducted a bibliometric analysis to examine the topic in which we applied co-authorship, co-citation, and bibliographic coupling methods. Regarding the results, we identified the clusters of authors that constitute the social and intellectual structure of the topic. In addition, we characterized the clusters’ production according to their outputs as design approaches, quality in tailorable systems, design environments, design for a new user experience, EUD-like environments challenges and findings, EUD frameworks, and EUD environments. Finally, the approach adopted can be extended to other fields, providing researchers with a structured overview of scientific outputs.