Incorporation of Block Chain Technology for Better Operational Management within Medical Industry
Vijaya Marakala, D Prasannan., Dillip Kumar Parida, Made Susilawati, Zaure Aimagambetov, Erry Yulian Triblas Adesta · 2022 International Conference on Applied Artificial Intelligence and Computing (ICAAIC) · 2022
Block-chain technology involves a transparent, fraud resistant and decentralised mechanism that helps in enhancing transparency as well as efficiency of operations management in different sectors. In medical sector, adoption of this technology is increasing at a slow pace and bringing significant transformation in ways of providing services to clients or end customers. Block-chain technology is known to have a positive influence on enhancing quality of healthcare services through integration of several advanced protocols and algorithms for effective detection of quality issues in medicine or device supply-chain. Besides that, patient data-protection has always been a challenge that this industry has suffered from and incorporation of block-chain-technologies can help this sector to cope with this problem by enhancing encryption of confidential information of patients. During transmission or storage of patient information, there could be reciprocations or changes in this information that are done for satisfaction of malevolent needs of people. This often causes organisations in this sector to face legal obligations resulting from poor and insecure management of operations. GPOs sometimes face significant challenges in determining if providers of medicines or devices are complying with quality standards as per contracts. However, Block-chain technology has aided in ensuring security and safety of medicines and other medical equipment by allowing tracing at different levels of supply chain. Present study is aimed at analysing impact of incorporating block-chain-technologies in operations-management of medical industry. Use of secondary data-collection and thematic analysis has helped in finding positive relationship between implementation of block-chain technology and improvement in operations management in this industry. A few challenges has also been found for which proper recommendations have been provided to ensure best ways of implementing this technology in medical sector.