The role of trustworthiness in automated decision-making systems and the law
Wenda Li · Queensland University of Technology · 2022
This thesis considers the role of trustworthiness in automated decision-making systems (ADS) spanning across data collection, modelling, analysis and decision output in different legal contexts. Through an updated model of trustworthiness, it argues that existing legal norms and principles for administering construction contracts and the impact of automation on these contracts provide fertile ground to inform the governance of algorithmic systems in smart cities. The thesis finds that trustworthy, benevolent ADS requires a specific form of transparency that operates through mutual vulnerability in the trusting relationship, and seams in the automated decision-making process where human discretion is exercised.