A Proposed Academic Chatbot System using NLP Techniques
Nitin Rakesh, Nikita Ravi, Omkar N Daivajna, Shashank Ramesh · 2022 6th International Conference on Trends in Electronics and Informatics (ICOEI) · 2022
A chatbot is a computer program that can converse through a textual or auditory user interface. A chatbot is capable of answering academic and non-academic queries of a user visiting a college's website. A chatbot eases the work of university staff. A chatbot is capable of answering the queries generated instantaneously anytime without any involvement of human activity. A user can gain access to required relevant information efficiently with the help of a chatbot. It's almost not possible for the user to differ between a chatbot and a user.