Engagement by Design: A Card-based approach to design crowdsourcing initiatives
Leonardo Vasconcelos, Daniela Gorski Trevisan, José Viterbo · 2022 IEEE 25th International Conference on Computer Supported Cooperative Work in Design (CSCWD) · 2022
Nowadays, applications that use crowdsourcing are becoming more and more widespread. However, for the solution to be successful, it needs to go beyond usage, users must be engaged with them. User’s engagement (UE) is the quality of user experience in applications that highlights the good aspects of their interaction and failing at engage users can be crucial to a system. We have developed an 18-cards deck that provides domain-specific insights for designers on user engagement in crowdsourcing initiatives. We have applied the cards in three online design workshops, offer participants insights, findings that were lifted in the workshop, and discuss how they support to advance of the design research and design practice in crowdsourcing initiatives in the context of engagement.