Macrocognition
Gary A. Klein, K.G. Ross, Byeong-Joon Moon, D.E. Klein, Robert R. Hoffman, Eric Hollnagel · IEEE Intelligent Systems · 2003
If we engineer complex cognitive systems on the basis of mistaken or inappropriate view's of cognition, we can wind up designing systems that degrade performance rather than improve it. The results stemming from the application of any cognitive systems engineering methodology will be incomplete unless they include a description of the cognition that is needed to accomplish the work. The concept of macrocognition is a way of describing cognitive work as it naturally occurs.