Realising Effective Intelligent Network Overload Controls
P. M. Williams, Martin J Whitehead · Institution of Engineering and Technology eBooks · 2004
The original idea of an 'intelligent network' (IN) was to be able to define a system capability that would support the rapid building and deployment of a large range of new services into a telephony network. Services include those with advanced call distribution features, such as call queueing. The ITU specifies a series of recommendations that define such a capability, incorporating the intelligent network application protocol (INAP). Abernethy and Munday provide a useful overview of IN standards and services.