Five Whys
Apress eBooks · 2008
At 3:30 in the morning of January 10, 2008, a shrill chirping woke up our system administrator, Michael Gorsuch, asleep at home in Brooklyn. It was a text message from Nagios, our network monitoring software, warning him that something was wrong. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.