Introduction to Digital and ICT-Enabled Services Minitrack
Tuure Tuunanen, Tilo Boehmann, Ola Henfridsson · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · 2017
This minitrack deals with the innovation, design, development, management, and use of Digital and ICT Enabled Services for both consumers and enterprises.It provides a forum for fostering service-based approaches.It also offers an opportunity to present and debate design and theory-based solutions to problems facing industry in the deployment of digital and ICT enabled services [1][2][3][4].We define ICT enabled services as [1]: "..systems that enable value cocreation through the development and implementation of information and communication technology enabled processes that integrate system value propositions with customer value drivers."