A solution-oriented approach to conflict resolution in a work system
Susan Bridget Webb · British Journal of Guidance and Counselling · 1995
The growing involvement of counsellors in organisational development is addressed by describing the application of a solution-oriented family therapy approach to conflict resolution in a work system. An account of the intervention outlines the system's storying of the problem, the development of new meanings and the identification of solutions. Key concepts in this post-modern approach are linked with the practices employed.