Experts and Expert Systems
Robert W. Proctor, Trisha Van Zandt · 2008
In the previous chapters in this part, we have discussed the processes involved in attention, memory, and thought, with a special emphasis on how people are limited in their ability to process information. In Chapter 9, we discussed the limited capacity that people have for attending to multiple sources of information. In Chapter 10, we emphasized that similar capacity limitations influence our ability to retain and perform computations in working memory and retrieve information in long-term memory. In Chapter 11, we showed that a person’s ability to perform abstract reasoning is also limited, and because of these limitations, human reasoning relies heavily on simplifying heuristics and past experience.