The Program Management Office
Russ J. Martinelli, James M. Waddell, Tim J. Rahschulte · 2014
The program management office (PMO) addresses three of the most common problems that arise as the use of program management increases within an organization. First is the realization of the need for applying uniform program governance and other standards for all programs within a business. Second, the PMO drives consistency and commonality in the use of program management practices, process, tools, and metrics to drive more predictable and repeatable results. Finally is the need for a single focal point for the program management responsibility and accountability within the organization. This chapter focuses on the role the PMO plays in establishing program management as a functional discipline within an organization. The description of the program management office, its primary functions, and operational elements are discussed. PMO implementation guidelines and a variety of organizational factors worth considering when a management team is evaluating the formation of a program management office are presented.