Electronic Banking
Katia Boni, Charalambos Tsekeris · The Blackwell Encyclopedia of Sociology · 2012
The term electronic banking (e‐banking, virtual banking, or online banking) usually refers to all forms of banking services and transactions performed through electronic means. These innovative forms suddenly emerged in the early 1980s as an effective delivery channel for traditional banking products when Nottingham Building Society and four New York banks (Citibank, Chase Manhattan, Chemical, and Manufacturers Hanover) provided home banking services. Unfortunately, these early efforts were difficult to use and relatively unpopular (Cronin 1997).