IT PROFESSIONAL USERS AND VENDORS? PERCEPTIONS OF THE KEY FACTORS IN ADOPTING CLOUD-MANAGED NETWORKS TECHNOLOGY
Issues in Information Systems · 2019
This study investigates the perceptions between IT professional users and vendors/resellers in term of the five key factors: complexity, compatibility, cost saving, security, and job performance for cloud-managed networks adoption, and seeks ranking of the importance of the factors.The findings indicate that IT professional users and vendors have different perceptions in all five factors, and ranking differently.Security factor was the least important factor when compared to the rest of other factors.This study provides important results that might help practitioners and academics in understanding the perceptions and the ranking of important factors, improve IT frameworks adoption, product development and marketing strategies, and enhance decision making of cloud-managed networks adoption.