Qualitative Analysis
Mihael Cankar, Nadine Fröhlich, Heimo Laamanen, Thorsten J. Möller, Heiko Schuldt · Birkhäuser Basel eBooks · 2008
Software development aims at providing support for users in order to better cope with specific problems they face in their professional and/or daily life. Thus, developers have to carefully analyze requirements and needs of prospective users. But this process is very difficult and often characterized by misunderstandings between developers and users. In a trial, users evaluate a software application and give valuable feedback whether or not it meets their expectations and how it can be improved.