RECOVERING FROM THE NIGHTMARE OF RANSOMWARE HOW SAVVY USERS GET HIT WITH VIRUSES AND MALWARE: A PERSONAL CASE STUDY

Issues in Information Systems · 2016

The purpose of this paper is to describe the ways that savvy computer users unknowingly install malware on their computers and thus infecting and causing damage to their files and computers.In particular, it focuses on one type of malware that is being repeatedly downloaded and installed by users from different levels of expertise in terms of their use of computers.The name of this malware is ransomware.This type of malware is dangerous and is creating havoc in the life of many users.These users include one of the authors of this paper that unknowingly downloaded and installed this malware.It damaged the contents of his family computer that is currently still undergoing reconstruction.The experience of this particular case along with relevant description of the malware and related literature is included in this study.

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