ENCHANCING THE USE OF BIDSS/CI SYSTEMS: A PROPOSED FRAMEWORK
Monica C. Holmes, Roger L. Hayen, Jie Zeng · Issues in Information Systems · 2008
Nowadays applications for Business Intelligence (BI) and Decision Support Systems (DSS) have been adopted by multiple organizations.BIDSS have become one of the most significant tools for managers.Big corporations as well as small enterprises annually spend billions of dollars for BIDSS software in order to improve design, manufacturing, service, marketing, management, and financial decision-making.However, purchasing and installing BI/DSS software is not a guarantee of the effectiveness and efficiency of their implementation.This research effort examines several problems that companies face with the implementation of BIDSS.The purpose is to determine the characteristics of those problems and provide an innovative solution for them.A case study that illustrates an application of BI/DSS in a chemical corporation is included.