Understanding Shrinkage
Adrian Beck, Colin J. Peacock · Palgrave Macmillan UK eBooks · 2009
This next chapter looks in detail at the four types of loss that are most frequently used to describe shrinkage. These are subdivided into two groups which are those that can be viewed as malicious shrinkage: external theft, internal theft and inter-company fraud, and non-malicious shrinkage: process failures. The retail context within which these types of losses occur is considered together with the scale and extent of the problem, and where possible and appropriate, information on the types of people involved and their motivations. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.