Exploring Knowledge Engineering in Cognitive Skills Transfer for Small and Medium-Sized Companies Using Eye Tracking
Jun P. Nakamura, Sanetake Nagayoshi · International Journal of Systems and Service-Oriented Engineering · 2022
The authors are interested in knowledge engineering for small and medium-sized enterprises (SMEs) suffering from the difficult post-COVID19 business environment. We conducted fixed-point observation using eye tracking in a production site, aiming to improve the work efficiency of industrial production. Results showed that the experts not only paid attention to a large number of points but also spent considerable attention time, moving quickly among points of attention within the constant overall work time. The number of attention points and the attention time were measured over time. The results showed a learning effect, but experts paid more attention to the critical task. Based on these findings, knowledge engineering is discussed in terms of skill transfer.